Amazon plans to create one million new jobs in India by 2025: Jeff Bezos

Topics Jeff Bezos | Amazon

Amazon CEO Jeff Bezos concluded his three-day India visit with a meeting with captains of Indian industry at a hotel in South Mumbai on Friday
Amazon, the world’s biggest online retailer, said on Friday it planned to create 1 million jobs in India by 2025 through continued investments in technology, infrastructure, and its logistics network. 

The jobs — created both directly and indirectly — will be across industries, including information technology, skill development, content creation, retail, logistics, and manufacturing, and will be in addition to the 700,000 jobs Amazon’s investments have enabled over the past six years in India. 

Jeff Bezos, the firm’s founder and chief executive officer, who is visiting the country, announced on Wednesday that the company planned to invest $1 billion to help bring 10 million traders and micro, small, and medium enterprises (MSMEs) across India online, enabling $10 billion in cumulative exports by 2025 and supporting India’s economic diversification. However, on Thursday the firm was criticised by Union minister Piyush Goyal, who said the invest plan was “largely to finance losses”, and “it is not as if they are doing a favour to India”. On Friday, in a statement released by the firm, Bezos said: “We are investing to create a million new jobs here in India over the next five years. We’ve seen huge contributions from our employees, extraordinary creativity from the small businesses we’ve partnered with, and great enthusiasm from the customers who shop with us — and we’re excited about what lies ahead.”

Amazon has so far committed $6.5 billion to the India market, including $1 billion announced this week, to tap the e-commerce market in the country, which is expected to touch $200 billion by 2028.

The Indian government has prioritised job creation and skilling initiatives — including the training of over 400 million people by 2022 — in rural and urban areas. 

Seattle-headquartered Amazon said its job creation commitment and investment in traders and MSMEs complemented these efforts by creating more opportunities for people in India to find employment, build skills, and expand entrepreneurship opportunities.

Amazon said its operations network has created inclusive job opportunities across the country, including hundreds of associates with hearing and speech impairment at its fulfilment centres, sorting stations, and delivery stations. It also operates an all-women delivery station apart from running a pilot internship programme for individuals with autism and intellectual disabilities.

The company said it is also expanding growth opportunities for more than 550,000 traders and MSMEs, including local shops, through programs like “Saheli, Karigar, and I Have Space.”

The firm’s new investments would help in its skills-building initiatives, including through Amazon Web Services (AWS) infrastructure, ongoing Amazon Seller training modules and 100 Digital Haats. 

It would also help in upskilling opportunities through AWS Educate’s cloud computing certification programs, and the recently-launched AWS initiative to deliver more than 2,000 artificial intelligence and machine learning certifications.

Amazon announcement on jobs comes at a time when the Competition Commission of India (CCI) has ordered an investigation against Amazon and Walmart-owned Flipkart on complaints of deep discounting practices and tie-ups with preferred sellers. Bezos also faced protests from small traders during his visit.

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