Cook said he is yet to fully determine which divisions would cut back on hiring, but said that key groups such as Apple’s artificial intelligence team would continue to add new employees at a strong pace. He also emphasized that a division’s importance to Apple’s future isn’t measured by hiring rates.
spokesman didn’t respond to a request for comment. Apple
has been on a hiring spree in the past decade, but the pace of headcount growth has slowed in recent years. The company added about 9,000 workers in its most-recent fiscal year for a total of 132,000. A year earlier, Apple added roughly 7,000 employees.
Apple shares slipped less than 1 per cent in extended trading on Wednesday. The hiring pullback won’t affect plans to open new offices in Austin, Texas, nor expand in the Los Angeles area, where Apple is building out its original video content team, the CEO also said.
Following Cook’s talk with employees, some Apple senior vice presidents held separate meetings with vice presidents, senior directors and other managers in their groups to emphasize that the iPhone sales slowdown is an opportunity for new innovation, according to one of the people.
On Jan. 2, Apple cut revenue guidance for the holiday quarter to $84 billion from between $89 billion and $93 billion. That was the first time Apple reduced its sales forecast in almost two decades. The company blamed the lower outlook on weaker iPhone sales due to economic and industry headwinds, mostly in China.
The Cupertino, California-based technology giant also said iPhone upgrades were not as strong as expected in some developed markets because of fewer carriers subsidizing phone purchases, higher prices and consumers holding on to older iPhones longer due to cheaper battery replacements.
In a memo to employees after the announcement, Cook told staff that he wouldn’t use "external forces" as an excuse. "This moment gives us an opportunity to learn and to take action," he added.
While lower iPhone sales dragged down revenue, Cook noted earlier this month that the company’s services business would grow to $10.8 billion in sales during the holiday quarter. In his meeting with employees, Cook stressed the importance of services to the company’s future.
In recent months, Apple has signalled a shift in its services strategy, opening up Apple Music to Amazon devices, adding the ability to stream media directly from iPhones and iPads to TV sets and releasing an iTunes video streaming app for Samsung TVs. The company is continuing to work on new partnerships and plans to expand services like Apple Music to more third-party platforms, according to a person familiar with the strategy.
The missed iPhone sales and reduction in hiring come just months after the iPhone maker became the first U.S. publicly traded company to pass the $1 trillion market capitalization threshold. Since then, Apple has lost almost $300 billion in value.
— With assistance by Ian King