Mukesh Ambani-led Reliance Jio
commercially launched its operations on September 5.
After this, the company wrote to the incumbents that it had completed mobile number portability testing and it was certified MNP-compliant.
The incumbents, Jio says, have rejected all valid MNP requests made between September 5 and September 12.
Jio’s letter to Trai says: “Almost all of these rejections have been made on the baseless and unsubstantiated ground of ‘violation of contractual obligation.’” As per Section 4 of the MNP regulations, all operators are mandated by law to facilitate porting requests by subscribers in a non-discriminatory manner.
Jio has alleged that all the operators have rejected the porting requests on vague and unsubstantiated grounds of there being a contractual violation.
However, when contacted, Airtel said it is processing all porting requests as per guidelines. A spokesperson for Vodafone also said the company has enabled MNP to consumers who wish to port to Jio.