Food ordering has not seen downward trend: Westlife Development's Jatia

Westlife Development, which runs McDonald’s restaurants in western and southern India, reported same-store sales growth of 10.5 per cent in the March quarter (Q4) of financial year 2020-21 (FY21) as dine-in operations improved. Convenience channels have emerged as a strong platform for Westlife, triggered by the Covid-19 pandemic. It contributes 60 per cent to overall sales, with dependence on the channel expected to grow during the second wave. In an interview, Amit Jatia, vice-chairman, Westlife Development, talks to Viveat Susan Pinto about the road ahead for the company. Edited excer.....

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