“Cloud related service offerings contribute around 10-15 per cent of the revenues at tier-I IT services firms. The current pandemic is accelerating cloud migration among enterprises, opening up fresh opportunities for IT services firms,” said Pareekh Jain, an IT outsourcing advisor and founder of Pareekh Consulting.
In its latest estimate, global research firm Gartner has said that even though global IT spending in 2020 is expected to decline 8 per cent, “sub segments such as public cloud services will be a bright spot in the forecast, growing 19 per cent in 2020.” It also said that cloud-based telephony, messaging and conferencing will also see high levels of spending growing around 9 and 24 per cent respectively.
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