Enterprises can also use the solution to improve employee engagement with an automated approach to listening and collecting feedback and guide new hires and furloughed employees through onboarding.
Domestic players such as L&T Infotech
and Tech Mahindra
and global tech giants like IBM
have also come up with solutions to manage both, WFH and the workplace once companies
resume operation from offices.
"These products are about helping your clients during the times of crisis by bundling different solutions such as video calling, attendance management, payroll processing and contact tracing apps together that are heterogeneously available at the moment," said Pareekh Jain, an outsourcing advisor and founder of Pareekh Consulting. "It is just one part of digital transformation where IT firms
proactively help clients' immediate needs and can be seen as a step towards retaining key clients."
Tech Mahindra, for instance, has launched a ‘New Age Delivery’ (NAD) platform with a feature to power remote and secure working globally this week. Global technology teams can automate requirement gathering, product backlog fulfilment, plan releases and monitor on one single dashboard through the platform. "The AI-enabled platform is intelligent enough to constantly guide the project teams for the optimum flight path for execution," said Abhijit Lahiri, Head (New Age Delivery), Tech Mahindra.
"Apart from the planning and monitoring, the platform also enables the programme team to govern the status of various ongoing programme execution with a digital command centre.”
also developed a new model of technology and service delivery called 'Services Dynamic Delivery' which leverages AI and automation for contactless delivery and enable employees innovate and resolve critical issues with respect to delivery. Similarly, L&T Infotech
has introduced 'Canvas', a software engineering platform, to assist ‘work from anywhere’. Based on micro-services architecture and Microsoft products like Azure and Teams, it streamlines process like software development, knowledge management and information security for employees.
TCS: Its Safe Workplace helps assist return-to-work programmes within four weeks, whenever clients are ready.
Tech Mahindra: New Age Delivery has features to help in daily work management, product backlog fulfillment and optimisation of software planning time
L&T Infotech: Canvas streamlines process like software development, knowledge management and information security for employees
IBM: Services Dynamic Delivery helps accelerate digital strategies by enterprises and contactless project delivery using AI and automation