"We are into food production and as part of this we process sugar. Ethyl alcohol or ethanol, which is used in hand sanitisers, is a by-product of this process. Since ethanol was available to us and we saw a clear need for hygiene products triggered by the pandemic, it made sense to foray into this category," he said.
Industry estimates are that the domestic hand sanitiser market, which, before the pandemic stood at Rs 60 crore in size, has now grown five times to touch Rs 300 crore in size, thanks to the entry of multiple firms.
At least 300 launches by organised and unorganised players have happened in the last few months, say experts, forcing the government to rein in makers of spurious products, introduce price controls and quality checks.
K Ramakrishnan, managing director, South Asia, Kantar Worldpanel, says he continues to see strong demand for these products as the threat of catching the virus remains.
"I don't see a significant drop in the demand for hand sanitisers at least for the next one year as the need to remain safe and maintain hygiene standards continues both at home and outside," he said.
But FMCG companies, who've been among the key drivers of the category, indicate that rationalisation is inevitable. "The market cannot sustain so many players," says Sunil Kataria, chief executive officer (CEO), India and SAARC, Godrej Consumer Products
(GCPL), which markets the Protekt brand of hand sanitisers.
"There is already a fair degree of rationalisation that is happening in the hand sanitiser market in India. And this trend will continue over the next few months, with largely the serious players sticking on. The rest will exit," he said.
This point is endorsed by Mohit Malhotra, CEO, Dabur India, who says that margins have been falling sharply in the category. "There is such a glut in the market that margins have come down for most players. We've cut back on production of hand sanitisers in keeping with market realities. My own assessment is that the category will evolve as hygiene habits undergo a change," he said.
Already, the accent on hand washing as a habit is growing versus hand sanitisation, say experts and FMCG company executives. "At home, for instance, the preference for hand washing is far greater than hand sanitisation," says Sumit Malhotra, director, Bajaj Consumer, which launched a hand sanitiser in May under its Nomarks brand.
Kataria concurs, adding that hand washing has taken a big leap in terms of adoption over the last few months as personal hygiene gains ground. "Hand sanitisers now are mostly consumed when travelling or when on the go," he says.
Shah admits that while consolidation within the domestic hand sanitiser market will happen, some second-rung players will continue to be there. "We are here for the long term," he said.
"We have three pack sizes, including a 5-litre can, a 500-ml bottle and a 200-ml bottle, designed to ensure maximum consumption," he said.
The 5-litre Parle cans, for instance, are mostly refill packs, targeted at the institutional segment. The 500-ml packs are used mainly at dispensing machines within retail establishments and 200-ml packs are meant for personal consumption.
***New entrants foray into hand sanitisers
*** Includes biscuit, paints, fragrance makers and distillers
*** Launch led by demand for hygiene products
*** FMCG companies warn trend is not sustainable