Relaxation of WFH norms will create jobs in small towns, says industry

With the government simplifying guidelines for business process outsourcing (BPO) and IT-enabled services (ITeS) players to facilitate “work from home” (WFH) and “work from anywhere”, industry players and experts say the move will create jobs in tier-II and tier-III towns. The decision will provide an impetus to focus on innovative products and solutions and improve BPM (business process management) delivery, they say. Unlike the IT-services industries, the transition into WFH was not smooth for the ITeS sector. The sector has been demanding relaxation.....

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