Chandra said it was an honour to lead the Tata group near its 150th anniversary. "The Tata group occupies a unique place in the hearts and minds of millions of Indians and also has established an important presence around the world,” Chandra, the first non-Parsi chairman of the group, said.
In a letter to Tata employees, Chandra said, “As a group, we have enormous collective strengths. Working together, our companies, Tata Sons and the Tata Trusts have been very successful in the past, and have created great value for all our stakeholders. Now, as we face the future, we have a huge opportunity to do so once again — in terms of our business performance, by enabling higher shareholder value, as well as by making a significant and lasting social impact with a view to make a sustainable difference in communities.
This was in an apparent attempt to win the confidence of the Tata Trusts, which had a testy relationship with Mistry. The Tata Trusts own 66 per cent of Tata Sons and have veto powers to sack and appoint the chairman. Ratan Tata is the chairman of the Tata Trusts.
“This can only be achieved with a relentless focus on the customer, by gaining a deeper understanding of their aspirations, and by designing our products and services to meet their needs. In today’s context, where technology is playing a key role in business success, the need for innovation is vital to help reimagine and reinvent our businesses for the future,” Chandra said.