In this context, telecom should be viewed as a "different piece", given that it is now a horizontal with transformative impact across sectors, he pointed out.
At this point, the government views telecom as a lucrative sector for attracting revenue and taxes. And that may no longer be the way they have to look at the telecom because of its changing nature, Kochhar said.
"Revenue they get from telecom, if we consider that as a primary revenue source and enhancement of revenue that they get from industries riding on telecom, I call that as secondary revenue...that secondary revenue will far surpass what they could have got from primary revenue.
"So, their responsibility becomes to view telecom as an essential service like water and electricity, which means they have to see that this is made robust and quality of service to subscribers should be ensured," he said.
Newer technologies and 5G will change the way people work, placing the spotlight on reskilling and retraining.
"There is a going to be a major shift in the availability of jobs, the current jobs as we know them may vanish, newer jobs doubling on cognitive domain are going to come up and therefore there will be a requirement of reskilling and re-equipping ourselves," he said.
Kochhar said was speaking at the virtual dialogue on 'Digital Transformation: Path to Exabyte Era' organised by Broadband India Forum (BIF).
Addressing the event, Himanshu Kapania, Vice Chairman, Aditya Birla Fashion and Retail (ABFRL) said that digital disruption is "inevitable".
Kapania said multi-pronged strategic levers covering aspects like digital, innovation, reskilling, data, and collaboration will be critical to make businesses "digital ready" and "future proof".
Data is "immensely valuable" and "untapped asset" and needs to be made more accessible and actionable while overcoming challenges of privacy and security, he added.
Every business should have an innovation strategy to determine the extent of focus on technological innovation and investment in business model innovation.
Moreover, aligning workforce and HR strategy with digital vision and business strategy will be important for companies, he said.
While digital and technology will make lots of existing jobs redundant, augmentation of existing jobs with technology is expected to create new tasks and opportunities for the workforce, he said, adding that it would be critical to retrain and upskill the existing workforce.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.
We, however, have a request.
As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.
Support quality journalism and subscribe to Business Standard.