According to the comments submitted on the Trai website, the view on the efficiency of the rating agency and the transparency with which it provides TV viewership data is split. Some members of the industry, mainly the Indian Broadcasting Foundation, a few broadcasters like Sony Pictures Networks India, and Times Network have said that BARC is transparent in the measurement and release of viewership data. BARC is also one of the respondents, and has shown confidence in its response saying, “Yes, BARC India has been able to accomplish the purpose for which it was established with transparency and without any bias.”
There are respondents who disagree however. Chief among those are the News
Broadcasters Association (NBA) and direct-to-home operator Tata Sky. “(BARC) was established originally in order to achieve transparency, accuracy and neutrality in respect of conducting the monitoring of ratings of TV channels, including important events relating to elections etc.
BARC operates within the terms of Ministry of Information & Broadcasting’s policy guidelines for TV rating agencies in India, which is itself based on Trai’s recommendations. The NBA submits that the BARC ratings in respect of the news
genre are neither transparent nor accurate,” the industry body representing news
broadcasters in the country wrote in its reply to the Trai consultation paper.
Harit Nagpal-led Tata Sky also responded to the consultation paper, saying, “BARC is not transparent regarding sharing the methodology and the representation of the panel home amongst the various platform types.”
The consultation paper also asked the industry to weigh in on the shareholding of BARC, and whether there was need to introduce competition in the TV viewership measurement agency market. While broadcasters and BARC are of the opinion that the current shareholding is adequate to maintain neutrality and transparency, distribution platforms like Tata Sky and GTPL said that they, along with content creators, should have representation on the BARC board. Currently, BARC ownership includes 60 per cent stake with broadcasters, and 20 per cent each with advertisers and media agencies.
Respondents also pointed out that while having more players in the TV viewership measurement market would aid in growth and quality, it would also lead to increased cost of subscription for industry members, and possibility of conflicting data. Viewership data is the currency on which TV ad spots are sold, and conflicting data would lead to breakdown of negotiations in some cases.