The front end or booking screen for this partnership will be with the e-commerce player or supermarket, which will be able to book vehicles across UberGo (hatchback), UberXL (SUV) and UberMoto (two-wheelers) for the entire day for delivery of the goods ordered.
Uber’s association with BigBasket
will comply with all hygiene and traffic regulations, and driver partners will be provided masks, gloves, sanitisers, and specialized safety training to ensure the highest possible safety and hygiene standards.
"The ongoing pan-India lockdown has led to a disruption in the supply of essential goods, primarily led by a shortage of personnel and delivery vehicles. We are very happy to partner with Uber India for this initiative and we will be utilizing a portion of their huge fleet of cars, bikes as well as personnel to help with our deliveries to fulfill customer orders. We are thankful to Uber India for helping us deliver essential goods to thousands of customers across the country and the opportunity to provide financial sustenance to many drivers and riders during this time. As a brand, we are committed to providing the best possible services to our customers and this partnership with Uber is another step towards that goal," said Lalita Aggarwal, National Process Head-Last Mile, BigBasket.
The e-commerce or supermarket partner will work with the local administration to procure the relevant passes or permits for driver partners to be able to deliver goods without any hassles.
A similar partnership was announced earlier in the day between Domino's Pizza and ITC Foods, to deliver essential grocery through Domino's app, beginning with six cities- Noida, Mumbai, Kolkata, Chennai and Hyderabad.
As the nationwide lockdown progresses and Internet-based businesses struggle because of people staying home, more such partnerships between sectors could be on their way.