“At Uber, we are constantly defining transportation safety standards and take all possible precautions to ensure the safety of both riders and drivers,” said Pavan Vaish, head of central operations, Uber
India and South Asia. “After pioneering safety cockpits in the Indian market, Uber
teams will continue working around the clock to leverage its technology and global expertise for continuing to innovate the best possible product experience for all our drivers and riders.’’
Since the resumption of its services across 70 South Asian cities, Uber is sourcing and distributing cleaning supplies and protective equipment to all active drivers on its platform. Uber teams have also been doubling down to source, purchase, and distribute a significant supply of masks, hand sanitizers, and medical-grade vehicle disinfectants to drivers across all product categories.
Globally, Uber has purchased safety supplies worth $50 million. Complementing these initiatives, Uber has sourced more than 3 million face masks, 1.2 million shower caps for Moto riders, 200,000 bottles of disinfectants, and 200,000 bottles of sanitizers for free distribution to all its driver-partners in India.
In addition to the distribution of safety supplies, Uber has recently launched a comprehensive set of safety measures. These include Go Online Checklist and a mandatory mask policy for both riders and drivers and pre-trip mask verification selfies for drivers. These initiatives also include driver education around Covid-19
related safety protocols, and an updated cancellation policy where both riders and driver can cancel trips if they don’t feel safe.