This new feature aims to ensure that feedback received from drivers can help make the platform safer for the next user.
"At Uber, we believe accountability is a two-way street. Earlier this year, we designed innovative technology to ensure that drivers were actually wearing masks before accepting trips," Pavan Vaish, Head of Supply & Driver Operations, Uber India and South Asia, said in a statement.
"Today, we've devised similar technology for riders who've previously been called out for not wearing a mask while on-trip. Our new policy raises the bar on safety and makes our platform safer not just for you, but for the next rider and driver as well."
Over the past few months, Uber has launched a slew of safety measures, such as the Go Online Checklist and a mandatory mask policy for riders, pre-trip mask verification selfies for drivers, and mandatory driver education around Covid-19 related safety protocols.
Riders and drivers can also cancel a trip, without penalty, if the other person is not wearing a mask.
Uber said it is distributing over three million masks and 200,000 bottles of disinfectants and sanitisers to drivers, free of cost.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
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