The rider will be required to provide the PIN to the driver, who will input the one-time numeric code into the app, commencing the ride, it said, adding that riders will receive the driver and vehicle details for additional verification checks.
Uber said it had initially launched PIN-Dispatch at Bengaluru and Hyderabad airports, resulting in 80 per cent reduction of wait times and improved traffic flow at dedicated pickup areas, it said.
"After receiving positive feedback from riders across Bengaluru and Hyderabad, we're confident that the new feature will help shorten rider wait times, reduce traffic congestion and also facilitate physical distancing in the new normal," Uber India and South Asia Head of Rider Operations Ratul Ghosh said.
By ensuring riders get access to the first vehicle at the waiting zone, Uber hopes to reduce waiting times in lineups, thereby facilitating social distancing, the company said.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
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