"In a significant effort to strengthen the governance mechanisms in Jammu and Kashmir, the Department of Administrative Reforms and Public Grievances (DARPG) in the Union Ministry of Personnel collaborated with the union territory of J&K to extend and establish grievance portal for online grievance redressal," Singh, the minister of state for personnel, said.
Following a series of discussions over three months, the Jammu & Kashmir- Integrated Grievance Redress and Monitoring System (JK-IGRAMS) has been integrated with the offices of district level in the union territory of Jammu & Kashmir and also with the central portal, he said.
Singh described it as a success story of the first-ever experiment to integrate district portal with state and thereof with the national portal and hoped that this mechanism will also be emulated in other states and union territories, according to a Personnel Ministry statement.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
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