The release further reads, since 2014 a new emphasis is being given on improving the public experience in the booking of tickets as well as travelling conveniences. The Minister felt that the IRCTC website remains the first contact point of traveling citizens with the railways and that experience must be friendly and convenient.
"Under the new digital India, more and more people are now moving towards booking the tickets online rather than going to the reservation counters and therefore IRCTC website needs to really double its efforts to constantly upgrade itself.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
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