"This was an own goal, we're unhappy about it, and we owe an apology to Representative Pocan," Amazon said in its blog post, adding that its previous response only referred to staff at its warehouses or fulfillment centers.
The company said the issue was industry-wide and it would look for solutions, without specifying what these might be. Amazon's apology comes at a time when workers at an Alabama warehouse are waiting for a vote count that could result in the online retailer's first unionized facility in the United States and mark a watershed moment for organized labor.
Amazon has long discouraged attempts among its more than 800,000 U.S. employees to organize. Allegations by many workers of a grueling or unsafe workplace have turned unionizing the company into a key goal for the U.S. labor movement.
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