“People expect that they can keep their personal lives private and that they are also entitled to a degree of privacy in the workplace,” an ICO spokesman said.
“If organisations wish to monitor their employees, they should be clear about its purpose and that it brings real benefits. Organisations also need to make employees aware of the nature, extent and reasons for any monitoring”, he added.
The probe was reported earlier by The Sunday Telegraph newspaper.
Late in February, Barclays
said it was changing how it used the Sapience software so it would now track only anonymised data, in response to staff feedback that the system was intrusive.
Sapience gives companies
“insights into work patterns” and tracks employee productivity by monitoring their computer usage, according to its website.