Dara Khosrowshahi had a problem. His name was Travis Kalanick.
That, of course, was nothing new. When Mr.
Khosrowshahi took over as chief executive of Uber in 2017, he became the best-compensated janitor in Silicon Valley, with a mandate to clean up the mess left by the company’s exiled founder. But this time, in mid-April, Mr. Khosrowshahi faced a Travis headache that lay in the future.
Uber was just weeks away from its initial public offering. After years of scandal, infighting and user revolt, this was supposed to be.....