Law enforcement officers guard the U.S. Capitol building after demonstrators earlier stormed the building on Jan. 6. Photographer: Victor J. Blue/Bloomberg
Alex Holmes, who is part of Twitter’s Trust and Safety Council, also called on the platform to shut down Trump’s accounts. “It's time Twitter deactivated Trump's account for law & order!” Holmes tweeted. “Realise President of United States but action needs to be taken when someone is inciting violence & threat to safety!”
In the past, Facebook and Twitter's line in the sand was often drawn at the prospect of real-world harm. As a result of the high bar, the companies let most of the president’s statements stay online, which led to a pileup of misinformation, critics have said. “When you don’t have the courage as the leader to tell people the truth, you end up getting people that believe the conspiracies and the false truths and you get a Capitol storm like today,” said Republican Rep. Adam Kinzinger of Illinois on CNN.
As Wednesday's chaos unfolded, tech companies tried to formulate their respective responses. A video that Trump posted asking rioters to "go home," but also calling the election "fraudulent," was limited on Twitter so users couldn't like or comment on it, then blocked entirely. After labeling the same video, Facebook decided to remove it a few hours later. "This is an emergency situation and we are taking appropriate emergency measures," a Facebook executive tweeted.
On YouTube, some pro-Trump outlets streaming the events, such as Status Coup and PT News Network, were charging money on the site for users who wanted to contribute to the live discussion. YouTube says it removed livestreams intended to incite violence, and also removed Trump's video for misleading information about the election results.
But even the swiftest moves on Wednesday were perceived as too little, too late. Trump has long used social media to his advantage, stoking chaos by using the microphones offered by companies like Twitter and Facebook, and even the mainstream press.
For years, Trump received special treatment on Twitter because of his status as a world leader. Those protections will end when he is no longer president, a Twitter spokesperson confirmed to Bloomberg in November.