No matter how the coronavirus pandemic pans out — single wave extended over a period of time, series of waves over next year or two, or whatever else — one thing is clear: Vaccine or no vaccine, no one is in a hurry to leave home to grab that fancy dress, to dine out, buy that cherished gadget or simply to fetch that bag of wheat flour from the local grocer. Consumers will prefer products and services to be delivered to their doorstep, hygienically and safely. It does not matter whether you are a big-box retailer, transnational consumer goods marketer or the neighbourhood mom-and-p.....

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