Leading with empathy, humility and dialogue

Topics Coronavirus | Leadership | Kerala

In uncertain times, leaders require deeper conversations and empathetic listening — three times more than speech-making.   According to Persian poet, Rumi, fear is the non-acceptance of uncertain­ty and fear is the gateway to adventure.   Uncertainty demands that leaders de­volve power and they unleash mecha­ni­sms for consultation and empowerment. Enquire about the secret sauce of Ra­je­ndra Bhatt (DM, Bhilwara) or K K Shailaja (Kerala Health Minister), two understated heroes of the Covid-19 crisis.   The 1918 pandemic is erroneously termed &.....

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