Lunch with BS: Indian Hotels' Puneet Chhatwal on the 3Ps for success

Puneet Chhatwal says he was and remains a “naughty boy”. That has extended to his management style, which includes frequent teasing and pulling his colleagues’ legs. “If you have any doubts about my naughtiness, ask my mother who is 82 now. She, a retired principal, retains the commanding tone in her voice. But I didn’t listen to her earlier and I don’t listen to her even now, though she hasn’t stopped trying,” the 54-year-old Chhatwal says with a smile, as we settle down at the Grill Room of the Chambers at Taj Mahal Hotel, Mansingh Road, Delhi......

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