Coronavirus: IndiGo, Air India waives cancellation fee in flights to China

Topics Coronavirus | IndiGo | Air India

Photo: Shutterstock

IndiGo and Air India on Friday announced that in view of the Coronavirus outbreak, they are offering change and cancellation fee waiver for all flights to or from China if the travel period is within next one month.

IndiGo currently runs two daily direct flights to China, one is on Delhi-Chengdu route and another is on Kolkata-Guangzhou route. It will start a daily flight on Mumbai-Chengdu route from March 15.

Air India has only one direct flight to China and it runs on Delhi-Shanghai route.

Dampening the celebrations of the Lunar New Year, China, in an unprecedented move, has shut down transportation in at least 13 cities -- Wuhan and 12 of its neighbours -- in central China's Hubei province to contain the coronavirus.

According to the National Health Commission in China, 26 people have died so far with over 880 confirmed cases being treated mostly in Hubei province. Twenty-nine provinces have reported the cases.

IndiGo said on Twitter, "In view of Coronavirus outbreak, we are offering change and cancellation fee waiver for all flights to/from China, effective 24th Jan to 24th Feb, 2020. Waiver is only towards the penalty charges. Fare difference, if any, will be applicable."

Similarly, Air India announced on Twitter, "In view of Coronovirus outbreak, Reissue/No-Show/Cancellation and refund charges for all international tickets for travel to/from China effective January 24, 2020 to February 24, 2020 is waived off. Waiver is only on the penalty charges. Any fare difference will be additional.

Dear Reader,

Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.

We, however, have a request.

As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.

Support quality journalism and subscribe to Business Standard.

Digital Editor

Business Standard is now on Telegram.
For insightful reports and views on business, markets, politics and other issues, subscribe to our official Telegram channel