Passenger load factor measures the seat capacity utilisation of the airline.
In its report the DGCA stated, "The passenger load factor in the month of February 2020 has shown increasing trend primarily due to airlines offering promotional fares resulting in increased demand."
With 83.4 per cent, AirAsia
India was number one in on-time performance (OTP) measured at four metro cities -- Bengaluru, Delhi, Hyderabad and Mumbai.
IndiGo at 81.6 per cent and GoAir at 78.6 per cent were number two and three respectively on OTP performance at these four cities. The airline also maintained its lead position with 48 per cent share of the domestic passenger market in February 2020.
SpiceJet's market share decreased from 16.6 per cent in January to 15.3 per cent in February, even as it retained the number two spot, as per the data.
The market share of Air India, GoAir, AirAsia India and Vistara was 12 per cent, 10 per cent, 7.3 per cent and 6.7 per cent respectively last month.
In February, a total of 790 passenger-related complaints were received by the domestic airlines. The number of complaints per 10,000 passengers carried for the same month was around 0.64, according to the data.
Among the major domestic airlines, Air India topped the list of passenger grievances with 1.9 complaints per 10,000 passengers in February, while GoAir was at number two position with one complaint per 10,000 passengers.