Law firms take baby steps in AI to increase efficiency and cut costs

In the first six months of her stint as head of artificial intelligence (AI) and Innovation at law firm Cyril Amarchand Mangaldas (CAM), Komal Gupta faced an uphill task. One part of her job was to assemble a team of lawyers who could work on the newly acquired AI tool, “Kira”. The other, and the tougher one, Gupta says, was to convince the partners at the firm to start using the tool and make them believe that it could be of help to them. “Subscribing to a technology is the easiest thing a firm can do,” says Gupta. “The challenge lies in its safe implementa.....

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